An Ethical Framework for IoT in social housing

Research Associate Sam Collier to carry out an ESRC-funded research project

University of Bristol PhD student Sam Collier is leading a collaborative research project with Homelync to better understand user expectations of IoT in social housing.
This research will review landlord and tenant responses to IoT technologies, seek insight into how different groups understand and engage with them, and provide recommendations for an ethical framework for the company and wider sector.
Homelync has committed to implementing ethical business practice through our Privacy Charter, and we recognise that ethical considerations must be embedded from the beginning of each and every project we conduct.

Sam Collier, University of Bristol says
We’ll look at Homelync’s data from hundreds of households, along with real-time data from social landlords across the country, to understand how users engage with these systems and what they really want from them.’


Luke Loveridge, CEO of Homelync says
It’s important for us to know what users think about the information that’s collected, how it’s collected and how much detail is needed. We’re excited to have Sam on board to help develop any recommendations for changes needed or adaptations to individual devices, and in the development of our user app.’


In working within this framework and promoting it to our sector partners, we can move towards eliminating data bias, enhance equitable distribution of beneficial outcomes, and ultimately improve the quality of our insights and service. Our goal is to ensure our product continues to provide the social and environmental benefits it has already enabled and reinforces the social purpose that is at its foundation.

The project is funded with almost £20,000 from the Economic and Social Research Council Accelerating Business Collaboration Fund. For more information about the project contact: sam.collier@bristol.ac.uk

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